Quaywest - Under 5 Admission JULY 5

Quaywest - Under 5 Admission JULY 5
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PLEASE READ BEFORE PURCHASING YOUR TICKETS

A minimum purchase of 2 tickets is required.  

ENTRY TIMES: Click a time slot and the remaining tickets available for that time period will appear, each time slot has a small number of tickets to help us spread out arrival times to maintain appropriate numbers in the changing rooms and management of the park.

VISIT DURATION: 2 hour tickets are available in the first hour of opening and towards the end of the day ONLY. 3 hour tickets are available all through the day until 3.pm (2pm when we close at 5pm). If the ticket time you want does not show up, it is not available, either it is sold out or does not exist in the hour that you wish to purchase it.  We do not have additional tickets if a slot is sold out, you will need to choose another time slot. At the end of your allotted time your band will expire and you will be asked to exit the waterpark.

KINDLY NOTE you MUST arrive at the waterpark between the arrival times printed on your ticket. Arrival outside of these times does not guarantee entry, you may have your session cut short if you arrive late and entry will be subject to the prevailing operating conditions. 

Please make sure you have selected the correct DAY and ARRIVAL TIME before continuing with your purchase.  There are *no refunds for tickets you do not use as they are taken from an allocation that could have been purchased by someone else. We are operating at a restricted capacity at this time. The waterpark continues to operate in ALL WEATHERS and you will be expected to attend for your booked session. 

TICKET DELIVERY: All tickets are e-tickets. Your order confirmation will be sent to the email you gave in your account immediately following successful check out.  If you cannot see your order confirmation  BEFORE calling us please check your SPAM, JUNK, or OTHER FOLDERS.  If you have noted the IN NUMBER that is all you need in order to for us to be able to find your booking on the day.

Please check our Visiting Info Pages before booking your tickets especially in relation to our COVID-19 changes to our operation (this supercedes any previously published information). It will help you decide whether a visit to the waterpark is for you at this time and tell you what is required of you as a visitor. 

  • DO NOT attend the waterpark if you or any person in your social group is unwell
  • DO NOT attend the waterpark if you are waiting for a COVID-19 TEST RESULT
  • At all times obey ALL the signs and instructions of the waterpark staff - there are additional ones in operation due to SOCIAL DISTANCING REQUIREMENTS
  • FOLLOW the guidance and regulations issued by the UK Govt.  especially in regards to mixing with other household groups.
  • YOU MAY BE ASKED TO LEAVE IF YOU DO NOT FOLLOW THE RULES IN OPERATION AT THE WATERPARK   -   NO REFUNDS WILL BE GIVEN

REFUNDS:  At the management's discretion, with a minimum of 24 hours notice, EMAILED requests to alter the date and time of the visit will be considered. We cannot guarantee to comply with this request.  Please read COVID-19 info for exceptions to this.

Splash and Eat - Great Value Meal Deals - Pay Now Eat Later

Select on the day choose one from:

 

  • Beef or Cheeseburger
  • Chicken burger
  • Bacon bap
  • Veggie burger
  • Hot Dog

All come with regular fries and a regular soft drink or regular tea or coffee.

After you add your waterpark tickets to your basket you will be prompted to add a MEAL DEAL to your basket to receive a discount on the regular in house price. Select if required.  This price will always be cheaper than the price of the meal available at the waterpark restaurant counter on the day.

You will be issued a special wristband on entry to the park and then you are free to have your meal deal at whatever time you choose within your visit time.  You may collect your meal at the end of the session to take away  or have additional time in the waterpark restaurant area to eat your meal, so that it does not cut into your time on the flumes.

 

Other food and snacks are available on the park but this MEAL DEAL is designed to help you get the most out of your budget and help you plan ahead.

 

 

LOCKERS TAKE 20p pieces.

On entry you will be given a key to your allocated locker.  It will allow you to place your belongings in there for the duration of your visit, this first visit is INCLUDED in your ticket price. Should it become necessary to go back to your locker it will require a 20p piece NON-REFUNDABLE to relock it and to remove the key again.

We will be re-opening from the 1st May 2021 -  full opening schedule is available on our website

Our website has been updated with all the important changes we have made to make Splashdown Quaywest Waterpark, Paignton, Devon, as safe as reasonably possible for our staff and our visitors having taken due regard to the information provided by the Government. We have carried out an extensive risk assessment of our site and implemented a number of changes to our procedures, the layout of the site, and reduced the number of people allowed into the waterpark at any one time.

A minimum purchase of two tickets is required. 

IMPORTANT: You must arrive at the waterpark between the arrival times printed on your ticket.  Arrival outside these times does not guarantee entry and may shorten your visit, depending on prevailing operational conditions.  Please make sure you have selected the correct day and arrival time before continuing with your purchase and arrive in good time for your session.  You should check our Visiting Info Pages before booking especially in relation to our COVID-19 changes to our operation (this supersedes ANY previously published information) and what is required of you as a visitor.

  • DO NOT attend the waterpark if you or any person in your social group is unwell
  • At all times obey ALL the signs and instructions of the waterpark staff - there are additional ones in operation due to SOCIAL DISTANCING REQUIREMENTS
  • FOLLOW the guidance and regulations issued by the UK Govt. at all times.
  • DO NOT attend the waterpark if you are waiting for a COVID-19 TEST RESULT
  • YOU MAY BE ASKED TO LEAVE IF YOU DO NOT FOLLOW THE RULES IN OPERATION AT THE WATERPARK   -   NO REFUNDS WILL BE GIVEN
  • PLEASE BE MINDFUL OF THE GOVERNMENT RULES AROUND GATHERING WITH PEOPLE OUTSIDE OF YOUR HOUSEHOLD/SUPPORT BUBBLE - IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU DO NOT BREACH THE PREVAILING REGULATIONS

*Tickets purchased on this site are non refundable as they are taken from an allocation which has a maximum and their purchase will prevent them from being bought and used by other customers wishing to visit. At the management's discretion, with a minimum of 24 hours notice, emailed requests to alter the date and time of the visit will be considered. We cannot guarantee to comply with this request.

Should we need to close again due to COVID - 19  restrictions your ticket is safe, we will put your ticket on hold with a new date and time to be decided by you.  In the unlikely event that a new date or time cannot be found, a request for a refund should be EMAILED to us.

If you find that due to COVID - 19 your scheduled visit is postponed, you may request your ticket to be put on hold with a new date and time to be decided.  It is not necessary to nominate a new date and time at that point.  Requests should be EMAILED at least 24 hours before your booking is due to start OR at the point that you become aware that you cannot attend due to COVID - 19 e.g isolation or positive test.  Requests for postponement in the 2 hours prior to scheduled attendance or afterwards will NOT under any circumstances be eligible for a refund.

 

 

 

ALL TICKETS ARE PRICED THE SAME REGARDLESS OF AGE*

The minimum age that a child can go into the waterpark unaccompanied is 12 years old. You should be aware that it is possible to exit our facilities and get straight onto the beach; you must satisfy yourselves that your children are old enough to be responsible and understand where they should be. We cannot take any responsibility for unsupervised young people. Remember that there is a minimum purchase of two tickets.  If they are attending with friends (subject to that being possible due to COVID-19 rules) all tickets should be purchased together. 

As long as there is an adult (18+) on the waterpark premises who is directly responsible for them, children of that party aged 9-11 may use the slides at the waterpark as long as they accompanied by at least one other slider aged 9 or above around the waterpark.

PLEASE NOTE - we DO NOT have a spectator ticket - non participants will be required to buy a full priced ticket at this time, even if it is just to supervise children aged 9 -  11. 

Children Under 9 must be supervised everywhere in the waterpark including on the slides by an adult (18+) as the supervising adult you should not be directly supervising more than two children aged between 5-8 at one time.

*VISITING WITH SMALL CHILDREN: Facilities for children who are too young or too small to ride the slides (under 1m tall) -  to allow for social distancing  we have restricted the facilities for children under 5 temporarily and the number of these tickets that are available each session. For every two fully paid tickets an child under 5 ticket can be purchased, they will have use the swimming area and the Tiddler Splash (Submarine Adventure remains closed).    Babies in arms are free of charge - no ticket required.


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