ALL WATERPARK TICKETS ARE PRICED THE SAME REGARDLESS OF AGE FOR EXCEPTIONS SEE WEBSITE
The minimum age that a child can go into the waterpark unaccompanied is 12 years old. You should be aware that it is possible to exit our facilities and out on to Tower Park; you must satisfy yourselves that your children are old enough to be responsible and understand where they should be. We cannot take any responsibility for unsupervised young people. If they are attending with friends ( all tickets should be purchased together.
Children aged 9 to 11: As long as there is an adult (18+) on the waterpark premises who is directly responsible for them, children of that party may use the slides at the waterpark as long as they accompanied by at least one other slider aged 9 or above around the waterpark.
Children aged 5 to 8: Children of this age MUST be supervised everywhere in the waterpark including on the slides by an adult (18+) as the supervising adult you should not be directly supervising more than two children aged between 5-8 at one time.
Chidren Under 5 - ticket: These tickets do not have access to the slides nor will they be issued with a smart wristband. These tickets are just for entry to the Buccaneer SplashZone and Ricky’s Reef, plus seasonally the Buccaneer Beach. Priority is being given to children who have purchased an Under 5 ticket in these areas.
Please do not be upset if your child 5+ is asked not to go into these areas or asked to come back later to see is sufficient room for them.
Adult Companion: An adult companion ticket is required to support children under the age of 5 and one must be purchased for every child under the age of 5.
Please buy two under 5 tickets, one for the child and one for the adult companion who is not using the slides. A maximum of 2 companion tickets per child are permitted.
Companion tickets do not give access to the slides, any adult who wishes to slide should pay for a full priced ticket in the normal way. You may share your sliders smart wristband with the companion adult, to take turns on the slides.
Children under 5 but over 1m: If your child is at least 1m tall and confident in the water, and would like to use slides appropriate for their height and confidence you may opt to purchase a full priced ticket instead of an under 5 ticket. Please note not all young children will enjoy the slides and remember that they must go down the slides on their own (no rides are double or lap-riding slides). If you decide on this we would recommend that there are two people to assist the child, one to slide first, then the child, followed by the 2nd adult, in accordance with the usual waterpark slide guidance.
Babes-in-arms (under 1 year of age) are free of charge and do not require a ticket.
Splashdown Poole is a family experience and so we do encourage all the family to take the plunge when they visit. Though we recognise that it is not for everyone. Lots of spectators affects our building capacity and restricts the number of people we can allow in who want to use the flumes, and so there is a charge for admission of £5.50 per person includes a complimentary hot drink or bottle of water. These are ‘dry clothes’ admissions with no ‘wet side’ access except to the outside sun terraces (when they are open).
PLEASE NOTE THAT SPECTATOR AND UNDER 5 TICKETS ARE STRICTLY LIMITED AND YOU SHOULD MAKE SURE THAT THESE TICKETS ARE AVAILABLE IN THE SAME TIME PERIOD AS WHEN THE REST OF YOUR PARTY WISH TO USE THE FLUMES. THEY GO QUICKLY DUE TO LIMITED AVAILABILITY PLEASE BOOK IN PLENTY OF TIME TO AVOID DISAPPOINTMENT. YOUR PARTY WILL NOT BE ALLOWED IN UNLESS EVERYONE HAS A TICKET FOR THE CORRECT SESSION TIME.
To maintain a great visitor experience we have worked very hard to get the balance between tickets, timings and availability correct - only buy the appropriate tickets for the make up of your party for arrival on the right day and time for your visit.
IF THE TYPE OF TICKET YOU REQUIRE DOES NOT APPEAR IN THE TICKET PANEL THEN IT IS SOLD OUT FOR THE DAY IN QUESTION. DO NOT BUY SUBSTITUTIONS E.G FULL PRICE TICKETS FOR UNDER 5s OR SPECTATORS THESE TICKETS ARE LIMITED IN AVAILABILITY. DO NOT BUY TICKETS FOR THE WRONG DATE AND /OR TIME AND EXPECT TO BE ABLE TO USE THEM. YOU SHOULD LOOK FOR THE NEXT AVAILABLE DATE AND TIME. NO REFUNDS CAN BE GIVEN UNDER THESE CIRCUMSTANCES. THANK YOU FOR YOUR UNDERSTANDING.