To maintain a great visitor experience we have worked very hard to get the balance between tickets, timings and availability correct - only buy the appropriate tickets for the make up of your party for arrival on the right day and time for your visit.
IF THE TYPE OF TICKET YOU REQUIRE DOES NOT APPEAR IN THE TICKET PANEL THEN IT IS SOLD OUT FOR THE DAY IN QUESTION. DO NOT BUY SUBSTITUTIONS E.G FULL PRICE TICKETS FOR UNDER 5s OR SPECTATORS THESE TICKETS ARE LIMITED IN AVAILABILITY. DO NOT BUY TICKETS FOR THE WRONG DATE AND /OR TIME AND EXPECT TO BE ABLE TO USE THEM. YOU SHOULD LOOK FOR THE NEXT AVAILABLE DATE AND TIME. NO REFUNDS CAN BE GIVEN UNDER THESE CIRCUMSTANCES. THANK YOU FOR YOUR UNDERSTANDING.
BE SURE YOU HAVE BOOKED FOR THE CORRECT WATERPARK THIS ONE IS HERE IN POOLE, DORSET; MISTAKES CANNOT BE RECTIFIED