Following the UK Government's announcement, we are now open again. In line with the guidance. Our website has being updated and social media with all the important changes we have made to make Splashdown Waterpark in Poole, Dorset, as safe as reasonably possible for our staff and our visitors having taken due regard to the information provided by the Government we have carried our extensive risk assessment of our site and implemented a number of changes to our procedures, the layout of the building, and reduced the capacity allowed into the waterpark. You will be able to read about those changes on our website.
PLEASE BE MINDFUL OF THE GOVERNMENT RULES AROUND GATHERING WITH PEOPLE OUTSIDE OF YOUR HOUSEHOLD/SUPPORT BUBBLE - YOU SHOULD ONLY ATTEND SPLASHDOWN WITH MEMBERS OF YOUR OWN HOUSEHOLD /SUPPORT BUBBLE. WE ARE CHECKING THE MAKE UP OF GROUPS ATTENDING, DO NOT BE UPSET WITH OUR STAFF IF YOU ARE ASKED ABOUT THE MAKE UP OF YOUR PARTY VISITING SPLASHDOWN. IN TIER 2 WE ARE UNDER A LEGAL OBLIGATION TO TAKE REASONABLE STEPS TO ENSURE THAT INDIVIDUAL HOUSEHOLD GROUPS DO NOT MINGLE.
Tickets purchased on this site are non refundable and non exchangeable as they are taken from an allocation that has a maximum and their purchase will prevent them from being purchased and used by other visiting customers. At the management's discretion, with a minimum of 24 hours notice, emailed requests to alter the date and time of the visit will be considered.