Tickets purchased on this site are non refundable as they are taken from an allocation which has a maximum and their purchase will prevent them from being purchased and used by other visiting customers. At the management's discretion, with a minimum of 24 hours notice, emailed requests to alter the date and time of the visit will be considered.
Please note on entry to Splashdown your group members will be issued with 'smart' wristbands. The wristbands control the ride safety lights and also allow you to purchase souvenir certificates of your visit. In order to ensure that we don't lose too many wristbands we charge each group a refundable £30 deposit. Your £30 is automatically added to your order and it will be returned to you when you return the bands at the end of your visit, either in cash or onto a card. There is a £3.00 deduction for any lost or broken wristbands.